Microsoft’s Dynamics Spring Wave Coming In Q2 Puts Acquisitions To Use
Microsoft has announced that its spring wave of updates for Dynamics online customers will be available in Q2 of the calendar year. The focus of this release is to integrate two of its recent acquisitions, FieldOne and Adxstudio.
This new wave of updates introduces several features including the expansion of its service capabilities with the inclusion of project service. When coupled with field service, Dynamics is better positioned to support the growing fields of self, assisted and on-site service models.
Also new in this release, Microsoft is introducing community engagement through portal solutions. This new feature will make it easier for organizations to connect with customers, employees and partners to streamline the communication between these groups. Considering that one of the primary drivers of lost productivity or missed opportunities is the breakdown on communication or lack or resource sharing, these new portals should help address this workplace barrier.
To help users of the service make sure they are using the tools to their fullest capabilities, this release will bring with it new guided navigation capabilities that are personalized to each user. These guided tours are role based as well as contextual which makes on-boarding new users much easier.
There’s a lot more in this release that you can read about in the blog post from Microsoft, here.
More in Dynamics
Microsoft 365 Apps and Services To Drop Support for Some TLS Certificates in 2025
Mar 11, 2022 | Rabia Noureen
Paul Thurrott's Short Takes: November 22
Nov 22, 2019 | Paul Thurrott
Microsoft’s Dynamics 365 Wave 2 Delivers Fraud Protection, Commerce, and IoT Features
Sep 23, 2019 | Brad Sams
Paul Thurrott's Short Takes: March 8
Mar 8, 2019 | Paul Thurrott
Paul Thurrott's Short Takes: Microsoft Earnings Special Edition
Apr 27, 2018 | Paul Thurrott
Paul Thurrott's Short Takes: November 10
Nov 10, 2017 | Paul Thurrott
Most popular on petri